How to Build a Customer-Centric Brand
I was fortunate enough to sit down with Michael Goater, a partner of EHA Solutions, for almost 90 minutes to discuss how he’s had success building service companies, the importance of digital within service verticals, and the HVAC industry as a whole.
As you’re aware, this space is currently occupied by every sales wizard who claims they can generate an additional $100,000 a month in revenue, sales secrets to dominate your market, or whatever other nonsense you can think of. I am on a mission to lay all the cards on the table and let business owners, marketing managers, sales reps, and service techs choose their own path. I’m going to continue to sit down with the industry’s top thought leaders and deliver actionable knowledge.
At the end of this six-week rollout, you’ll have the ability to go back and listen to the conversation in its entirety. As we publish content each week, please feel free to join in on the conversation. Give this video a Like, subscribe to our channel, send us an email with your thoughts, or even provide us the questions you are looking to have answered.
So, let's kick off our first installment with Michael Goater and pick up on the discussion we had about building a company on the foundation of customer service and the power of reviews.
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