Spectrum Customer Support

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You have reached the contact page for Spectrum Communications & Consulting Inc. lead generation firm. If you are trying to contact Charter Spectrum, the TV and Internet provider, please direct your inquiries to their customer support at (855) 757-7328.

Email Server Settings

All email accounts we host, regardless of the domain name, will use the following server settings.

Server Type Server Name Port
POP3 pop.spectruminc.com 110
IMAP imap.spectruminc.com 143
SMTP smtp.spectruminc.com 25, 587, or 8025
POP with SSL sslmail.spectruminc.com 995
IMAP with SSL sslmail.spectruminc.com 993
SMTP with SSL sslmail.spectruminc.com 465
  • Outgoing servers require SMTP authentication. Microsoft Outlook users will need to manually enable this feature.
  • Please note: When entering your User Name, please enter your entire email address (e.g.,myname@mydomain.com). Also, please use all lowercase letters, as our email hosting system is case sensitive.

Mobile Email Setup

The following will provide you with step-by-step instructions on how to set up your wireless email device:

Apple iPhone Android Blackberry Windows Mobile
Setup Guide (POP) Setup Guide (POP) Setup Guide Setup Guide
Setup Guide (IMAP) Setup Guide (IMAP)    

Desktop Email Setup

The following will provide you with step-by-step instructions on how to set up and use your desktop email software:

Outlook 2013 Outlook 2011 Outlook 2010
Setup Guide (POP) Setup Guide (POP) Setup Guide (POP)
Setup Guide (IMAP) Setup Guide (IMAP) Setup Guide (IMAP)
Outlook 2007 Windows Mail Mozilla Thunderbird
Setup Guide (POP) Setup Guide (POP) Setup Guide
Setup Guide (IMAP)  
Outlook 2003    
Setup Guide    
MacMail Leopard MacMail Tiger Entourage
Setup Guide (POP) Setup Guide (POP) Setup Guide
Setup Guide (IMAP) Setup Guide (IMAP)  

By default, your mail will be filtered for SPAM, please see the Webmail Guide to check your SPAM folder, or to edit these options: